Pillow Talk#11 – India is having its moment, Hilton goes outside, mea culpa and YOLO
INSIGHT: While sidestepping the crowds at Qutab Minar, my guide Sanjay told me, “India has a population of just over 1.4 billion. If you can sell something worth 1 rupee (1 cent) just once to every person, then you will be a multi-millionaire.”
Pillow Talk#9 – Sobering leadership, buildings in the backyard, the importance of CX, and what’s in a name?
INSIGHT: The role of leadership is to look towards the horizon, to see what others may not yet be able to see and help guide a team, company, country — or even whole industry — over the terrain successfully.